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Missing November box | Boxycharm review

3.9
Details
I have not received my November box at all. Also it was supposed to come with a tarte palette as a promotion code I answered and I still have not received any of them till this date. Ive only received my December box. This is the second time reaching out to you guys about my box
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1 comment
Dilcia
#1800340

#same they suck

Review
#1750842 Review #1750842 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • Full size products
Cons
  • Terrible customer service
Reason of review
Problem with delivery
Loss
$27
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not purchase! | Boxycharm review

1.0
Details

Update by user Jan 11

Bogus 8772187878

Update by user Jan 03

This gal named "Contour" told me that she wished a bunch of drag queens would *** on my face and put their *** in my mouth! Boy, do I wish I had this recorded! They had called me to resolve and issue but got weird on me!

Original review posted by user Jan 03

Very obnoxious customer service! Customer service said sexual comments towards me....her name was "Contour", then I called back and got another person...I was upset over the phone call, had a few tears and was explaining...they forwarded me to a suicide hotline...omg! The suicide hotline and the new rep said that I had stated that I had a gun and was going to shoot myself, was going to take a bunch of oxycodone and kill myself! I said nothing of the sort....here is the phone number of these ***
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Review
#1750837 Review #1750837 is a subjective opinion of poster.
Product
Boxycharm Subscription
Cons
  • Sexual rude comments from customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • Refunds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Double charged | Boxycharm review

I have an account for my daughter, since last February. She has loved the products and I have never had an issue with the charging process. In December I decided to set up a subscription for myself and it went through right away...then, when it was time for my daughter’s to come out again, a few days ago, I was charged “2” payments of $26.50, instead of one. I don’t want to cancel my subscriptions. I just want to speak to someone about a credit for the extra $26.50 and make sure it doesn’t happen again. Thank you
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Review
#1750421 Review #1750421 is a subjective opinion of poster.
Pros
  • Amazing products
Cons
  • Got double charged
  • When added a second subscription
Reason of review
Problems with payment
Loss
$27
Preferred solution
Credit my account the $26.50 from me being double charged.

Was charged twice for one month | Boxycharm review

I signed up December 30th and was charged that same day. Then charged again January 2nd. Ummm I don’t think so. Please refund me my December 30th 26.99 . I understand being charged January 2nd for my January box but I didn’t receive any box in December so give me my money back. Thank you.
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Review
#1750410 Review #1750410 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Pricing issue
Loss
$27
Preferred solution
Full refund

Multiple accounts need to canceled over a month I’ve been trying. My mother passed away | Boxycharm review from Rochester, New York

My mom died! I have asked numerous times for her account to b canceled so my dad does not receive packages this is crazy
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1 comment
Dilcia
#1800343

I'm sorry about your loss. Boxycharm is ruthless and they need to be shut down. They did the same thing to me.

Review
#1750401 Review #1750401 is a subjective opinion of poster.
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Why I'm getting charged 25$ twice and have not received my 1st box yet | Boxycharm review

Why I'm getting charged 25$ twice and have not received my 1st box yet - Boxycharm review
Im being charged 25$ twice but I have not even received my first box yet??? Please contact me back at (603)820-7932 Email: marselak740@icloud.com Marsela Kanani 719 summer st Manchester NH 03103
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Review
#1750371 Review #1750371 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problems with payment
Loss
$25
Preferred solution
Full refund

My package was stolen and no one has reached out would Luke to cancel subscription | Boxycharm review

I never received Decembers box and now being charged for January I dont want subscription
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Review
#1750320 Review #1750320 is a subjective opinion of poster.
Pros
  • Rip off
Cons
  • There is no working phone number
Reason of review
Problem with delivery
Loss
$27
Preferred solution
Full refund
Tags
  • cancel account

Unauthorized Charges | Boxycharm review

Quisiera poder hablar con algún representante si pueden cancelar mi pago me están cobrando sobregiro
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Review
#1750302 Review #1750302 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Quise evitar este mes pero no se proseso y me cobraron y sobregiro

Bad customer service | Boxycharm review from Orlando, Florida

1.0
Details
Did not receive my paquete
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Review
#1750276 Review #1750276 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Call and make sure your subscription is cancelled | Boxycharm review

4.0
Details
Call and make sure your subscription is cancelled - Boxycharm review
Call and make sure your subscription is cancelled - Boxycharm review
I have cancelled my subscription and 74.90 was still taken out of my bank account.
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Review
#1750173 Review #1750173 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Great quality
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • 74 90 billed after cancelled