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Change delivery address | Boxycharm review

I had sent an email before December to change my address, I still haven't heard anything back, now I'm concerned of where is my December box is going to be mailed?
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Review
#1726741 Review #1726741 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

I have a question about my payment | Boxycharm review from Holyoke, Massachusetts

So I canceled my account where you guys but you guys still take the money off my card it was 200 something so I just wanna know if I still receive in my Boxee charm because you guys already took the money off my card I know that you can guys cannot give me my money back so I just wanna know if Im having my boxes for 12 months ???
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Review
#1726526 Review #1726526 is a subjective opinion of poster.
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Ontrac has not received the package from you | Boxycharm review from Oxnard, California

1.0
Details
Ontrac has not received the package from you - Boxycharm review
No one helped me it's a *** number
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Review
#1726260 Review #1726260 is a subjective opinion of poster.
Service
Boxycharm Customer Care

Order issue | Boxycharm review from Reno, Nevada

Call went to a full inbox and told me to hang up
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Review
#1726149 Review #1726149 is a subjective opinion of poster.
Service
Boxycharm Shipping Service

My boxycharm from last month haven't got it

I havent got my box from las month
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Review
#1725692 Review #1725692 is a subjective opinion of poster.
Service
Boxycharm Shipping Service

Dont use boxycharm

1.0
Details
I cancelled a month or so ago. Not only would u not refund me but you just took another payment out after I've cancelled over a month ago Wtf
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Review
#1725620 Review #1725620 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund

Cancellation issue | Boxycharm review from Carrollton, Texas

I am trying to cancel an account and they cannot pull up my information but I am getting billed every month since 4/2019I had a new debit card replaced because my old one was damage and the expiration date that I provided is not the correct one it is the information on the old card but the bank cannot give me a new one because I dont store the information I am getting billed every month and I need to put in into this
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Review
#1725397 Review #1725397 is a subjective opinion of poster.
Reason of review
Cancel account
Preferred solution
Cancel account

Haven’t received my box | Boxycharm review

You took the money out of my account and I haven’t received my box. I always get it on the 5th I haven’t even received the email that it’s being sent out
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Review
#1724867 Review #1724867 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Cons
  • Lies stating they closed my account but actually keep charging
  • Not receiving the product i paid for
Reason of review
Order processing issue
Loss
$25

Delivery | Boxycharm review from Sacramento, California

I want to make sure the first box is delivered in January and not December. Its a Christmas gift
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Review
#1724694 Review #1724694 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Poor customer service

Order issue | Boxycharm review

2.3
Details
I have spent over $50 so far on boxes from this company for this month and most of them are Xmas gifts for a relative. I accidentally ordered 2 separate boxes (the website had a glitch and added another product in which I didn't ask for) and asked if they can refund the shipment for the first order so it could all be in one order. I qualified for free shipping in total. They should always put the customer first and do everything to make us happy, but they declined my concern. I will stop my subscription after I get my boxes also because I've seen many negative reviews about receiving used makeup. Such a scam.
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Review
#1724224 Review #1724224 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Cons
  • Cant talk to a real person
  • Contacting them is hard
Reason of review
Order processing issue
Preferred solution
Price reduction
Tags
  • bad service
  • Beauty Subscription Box