Boxycharm
Reviews and Complaints
$76.8K
CLAIMED LOSSES
1.5K
TOTAL REVIEWS
76.7K
PAGE VIEWS
13
ISSUES RESOLVED
Boxycharm - I was charged when i didn't want to be charged
I was charged once before, and didnt receive a box. Then I was charged again this month didnt want to be charged. I would like a refund in full for both charges
ID
Preferred solution
Full refund
Boxycharm - Billing
i changed my subscription so i need to know how many times i was charged i just sigmed up
ID
Preferred solution
Let the company propose a solution
Boxycharm - Lost packages
I want a refund ! This is insane
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoxycharm - Did not receive my May box
Need to speak to someone in regards to my May order I did not receive. I think it was stolen
ID
Loss
$27
Preferred solution
Deliver product or service ordered
Boxycharm - Signed up and paid, but can't login
I try to login and it said it was temporarily disabled
ID
Preferred solution
Let the company propose a solution
Boxycharm - WHERES MY ORDER!!????
I haven't got am email yet for my order. And no way to talk to a person.
User's recommendation: Maybe.
ID
Location
Bay Village, Ohio
Boxycharm - WHERES MY ORDER!!????
Can I talk to someone I need a number please
User's recommendation: Not if I can't talk to a person.
ID
Pros
- I love that i get to try new products
Cons
- Hate i get on anwser
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing my boxycharm this month
Since I live in a aparment complex my neighbor are been getting the preivios boxy charm and the recent one of may boxY charm
ID
Service
Boxycharm Customer Care
Pros
- Love the items
- Good makeup for a good price
Cons
- Left boxi charm on the door
Preferred solution
Deliver product or service ordered
boxycharm has in my opinion very good products, and for the products it is worth a lot to pay the $ 25 it costs. but that's how nice it got, customer service is TERRIBLE if I ever have problems and they take a long time to respond, other than that the page itself is...
View full review
ID
Pros
- Beautiful items
- Great price
- Variable monthly prices
Cons
- Does not hold up to promises given
- No service or help
Preferred solution
Let the company propose a solution
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Boxycharm - Haven’t receive my order
Hi my name is Sophia Maldonado. I placed an order April 15 I got an email April 22 saying its been shipped and its already May 14 and I still have yet to receive it
User's recommendation: Well see.
ID
Location
Houston, Texas
Service
Boxycharm Shipping Service
Loss
$26
Preferred solution
Let the company propose a solution
Boxycharm - Wanting to change my email on my order
My order still dont get here a I wanted to change my email address on it
ID
Boxycharm - To find out where a order is
Ive called fed ex tried calling boxy with no help from anyone
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoxycharm - Really Disappointing from start to finish
They sent incorrect items, did not correct it, and still charged my card multiple times after requesting them to cancel. They also do not send the promised 5-6 full sized products. They have numerous complaints on BBB and FTC - buyer beware. Not to mention, they launched a Influencer campaign on Youtube and Instagram to promote their brand and send the best quality samples to Influencers and the worst quality to their actual customers. This is just all around deceptive marketing. Their Terms and Conditions are not clearly defined and are hidden to trick the consumer. Not worth the headache for beauty products when there are companies with amazing customer service like Birchbox and Ipsy. GO ELSEWHERE!!!
User's recommendation: Save the headache, Go Elsewhere.
ID
Product
Boxycharm Subscription
Loss
$53
Preferred solution
Full refund
Boxycharm - I'm not satisfied with the email response
I need the money back for my April BoxyCharm or I need my BoxyCharm I may and is nothing solve.
ID
Product
Boxycharm Website
Loss
$27
Preferred solution
Let the company propose a solution
Boxycharm - I haven’t receive my 2 boxes April nor may
No e recibido mis cajas de abril ni de mayo y ya están pagadas
ID
Preferred solution
Deliver product or service ordered
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