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Boxycharm - I was charged when i didn't want to be charged

I was charged once before, and didnt receive a box. Then I was charged again this month didnt want to be charged. I would like a refund in full for both charges
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ID
#1928350 Review #1928350 is a subjective opinion of poster.
Preferred solution
Full refund

Boxycharm - Billing

i changed my subscription so i need to know how many times i was charged i just sigmed up
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ID
#1928300 Review #1928300 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Boxycharm - Lost packages

I want a refund ! This is insane
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ID
#1928229 Review #1928229 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Boxycharm - Did not receive my May box

1.0
Details
Need to speak to someone in regards to my May order I did not receive. I think it was stolen
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ID
#1928051 Review #1928051 is a subjective opinion of poster.
Loss
$27
Preferred solution
Deliver product or service ordered

Boxycharm - Signed up and paid, but can't login

I try to login and it said it was temporarily disabled
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ID
#1927907 Review #1927907 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Boxycharm - WHERES MY ORDER!!????

2.4
Details
I haven't got am email yet for my order. And no way to talk to a person.

User's recommendation: Maybe.

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ID
#1927439 Review #1927439 is a subjective opinion of poster.
Location
Bay Village, Ohio

Boxycharm - WHERES MY ORDER!!????

2.4
Details
Can I talk to someone I need a number please

User's recommendation: Not if I can't talk to a person.

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ID
#1927400 Review #1927400 is a subjective opinion of poster.
Pros
  • I love that i get to try new products
Cons
  • Hate i get on anwser
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing my boxycharm this month

Since I live in a aparment complex my neighbor are been getting the preivios boxy charm and the recent one of may boxY charm
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ID
#1926952 Review #1926952 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Pros
  • Love the items
  • Good makeup for a good price
Cons
  • Left boxi charm on the door
Preferred solution
Deliver product or service ordered
2.7
Details
boxycharm has in my opinion very good products, and for the products it is worth a lot to pay the $ 25 it costs. but that's how nice it got, customer service is TERRIBLE if I ever have problems and they take a long time to respond, other than that the page itself is...
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ID
#1926914 Review #1926914 is a subjective opinion of poster.
Pros
  • Beautiful items
  • Great price
  • Variable monthly prices
Cons
  • Does not hold up to promises given
  • No service or help
Preferred solution
Let the company propose a solution
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Boxycharm - Haven’t receive my order

Boxycharm - Haven’t receive my order
Boxycharm - Haven’t receive my order
Boxycharm - Haven’t receive my order
Hi my name is Sophia Maldonado. I placed an order April 15 I got an email April 22 saying its been shipped and its already May 14 and I still have yet to receive it

User's recommendation: Well see.

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ID
#1926521 Review #1926521 is a subjective opinion of poster.
Location
Houston, Texas
Service
Boxycharm Shipping Service
Loss
$26
Preferred solution
Let the company propose a solution

Boxycharm - Wanting to change my email on my order

My order still dont get here a I wanted to change my email address on it
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ID
#1926393 Review #1926393 is a subjective opinion of poster.

Boxycharm - To find out where a order is

Ive called fed ex tried calling boxy with no help from anyone
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ID
#1926221 Review #1926221 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Boxycharm - Really Disappointing from start to finish

1.2
Details
They sent incorrect items, did not correct it, and still charged my card multiple times after requesting them to cancel. They also do not send the promised 5-6 full sized products. They have numerous complaints on BBB and FTC - buyer beware. Not to mention, they launched a Influencer campaign on Youtube and Instagram to promote their brand and send the best quality samples to Influencers and the worst quality to their actual customers. This is just all around deceptive marketing. Their Terms and Conditions are not clearly defined and are hidden to trick the consumer. Not worth the headache for beauty products when there are companies with amazing customer service like Birchbox and Ipsy. GO ELSEWHERE!!!

User's recommendation: Save the headache, Go Elsewhere.

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ID
#1926037 Review #1926037 is a subjective opinion of poster.
Product
Boxycharm Subscription
Loss
$53
Preferred solution
Full refund

Boxycharm - I'm not satisfied with the email response

2.0
Details
I need the money back for my April BoxyCharm or I need my BoxyCharm I may and is nothing solve.
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ID
#1926021 Review #1926021 is a subjective opinion of poster.
Product
Boxycharm Website
Loss
$27
Preferred solution
Let the company propose a solution

Boxycharm - I haven’t receive my 2 boxes April nor may

1.0
Details
No e recibido mis cajas de abril ni de mayo y ya están pagadas
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ID
#1925852 Review #1925852 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered