New Reviewer
So I had a makeup subscription with Boxycharm for months. I never liked any other makeup subscription more it was my go to. Then one month, I received an Ofra Rodeo Drive highlighter all busted up and mangled because the pan separated from the casing and got so messed...
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ID
#1055259 Review #1055259 is a subjective opinion of poster.
Product
Ofra Cosmetics Rodeo Drive Makeup Highlighter
Reason of review
Poor customer service
BoxyCharm is a rip off. Don’t do it. It may send you what they say is a $85.00 moisturizer. But who has ever heard of the brand or if you really really liked it, how would you ever get any more? These products are cheap and you have no say in what you get and are...
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ID
#1053201 Review #1053201 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
all of the above
New Reviewer

Boxycharm - Subscription Review

Only subscribed for 3 month and it just automatically charge my card for the next 3 months
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1 comment
#1361433

It says right on their website that they automatically charge again. In order to not get charged again you have to physically go on to you account and cancel your subscription.

That's not their fault at all. I would suggest reading everything on their terms and conditions before blaming them.

ID
#1031146 Review #1031146 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Pricing issue
New Reviewer

Boxycharm Subscription Review

Listen I asked you to cancel 2 months ago and you did not answer you are not getting no money from me your products are awful I don't like them and I have told you that several times quit emailing me because you are not getting no money from me or my account so stop
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ID
#1030557 Review #1030557 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

I need contact to customer service

I don't receive anything about tree months ago and pay ,
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ID
#1557957 Review #1557957 is a subjective opinion of poster.
Location
Port Washington, New York
Service
Boxycharm Shipping Service
Reason of review
Order processing issue
They keep lying to me and saying its on its way in multiple emails. Finally I threatened to contact the Better Business Bureau. They then sent me an email with a tracking number. Come to find out the tracking number for FED EX is FAKE!!! What the *** is going on????...
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ID
#1026802 Review #1026802 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • When i receive the actual product
Cons
  • Automated customer service emails
Reason of review
Poor customer service
Loss
$21
Preferred solution
Deliver product or service ordered

Boxycharm - Delivery Service Review

Like really, I have been trying to call the number 1(30*)******* they have provided, and it's not working. It keeps saying your call can not be completed as dialed, check the number and try your call again. I have emailed them, and I've heard nothing. I still haven't received my box for this month(march2017) so how am I supposed to contact them, how are we going to rectify this? I just don't get it!! If this is how you do your customers, how do u expected to keep them? I love this subscription and I just want my box, they surely charged my card on time every month, but I can't receive my box on time. Or I can't get any notification there's an issue, or hey it's on it's way, were really sorry. I usually get an email it's been shipped, here your tracking info, I haven't even gottten that, so I know they haven't even shipped it. And everybody I know, has already gotten there's. Like what the ***, can't this girl get hers? I just want to contact someone so we can get this taking care of. At this point, they should put a few more items in my box, to make this right.
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2 comments
#1376787

I have a missing box

#1308716

Ok, I didn't want to look like an ***. But I wasn't able to select any of the stars during the review portion of this. I like everything except the delivery process, and the customer service dept.

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ID
#1026772 Review #1026772 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer

Boxycharm Box Review

Update by user Mar 14, 2017

I don't know if my March boxycharm box has been sent ? I changed my card info after mine was stolen but the correct one has been entered

Original review posted by user Mar 13, 2017
Has my march box been aent to me. MArILU 1441 coffwe villa dr Modesto ca , 95255??, ??
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ID
#1020241 Review #1020241 is a subjective opinion of poster.
Reason of review
Problem with delivery

Boxycharm Subscription Review

I paid for 6 months of Boxycharm Boxes and only received three. No box, no email, disconnected phone number and an incorrect listed number. I'm believing that this company has gone under without notice, or this company is a scam. Please Boxycharm, let me know when my March 2017 box will be delivered.
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ID
#1019648 Review #1019648 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problem with delivery
New Reviewer

Boxycharm Box Review

I have tried now for two months to email call your company regarding you taking 2 payments of $22 off of my card when I have not yet received anything I want you to cancel my orders and I also want my money back
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ID
#1018766 Review #1018766 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Boxycharm Customer Care Review

I can not begin to tell you how I will never use or recommend anyone order from this company or join any of their Facebook pages they let people bully people all day everyday for opinions everyone is entitled to opinions on likes or dislikes of products but these people don't care!!! Awful awful and they never answer emails!!!
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ID
#1018452 Review #1018452 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Poor customer service
I signed up on the 12th and placed the order of the 21 monthly perscrption they recieved my money on the 13th i have been waiting 11days and have gotten no email telling me my package is on its way.Im angry this month is almost over and i will be charged on the 2nd of...
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2 comments
#1305187

Me too. They got my money 3/3. Now it's the 20th, no email, no box!

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ID
#994808 Review #994808 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Order processing issue

Boxycharm Shipping Service Review

I have not recieved my boxycharm box i know it says it will take as long as 5 to 10 days but i have been waiting for 9 days for it .I get no email saying its on its way ,how will i know if it has been sent .This is horrible service that i cant track my package even with the tracking number i was given ,if i don't recieve my package i want a refund and i will cancel my 21 a month subscription .
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ID
#994391 Review #994391 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Short Review on January 18, 2017

BoxyCharm - Simple Review #1484779101
My january 2017 package would have been fine if it werent for the powder all over the place and the ruined makeup. If i get a replacement and its in the same condition i wont be doing this anymore, i thought id give it a try, this was my first time, im not pleased.
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ID
#993379 Review #993379 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer

Dec Box Review

BoxyCharm - Simple Review #1484522775
Boxycharm has never replace the empty lip liner they sent me for dec box and they have not respond to my numerous emails regarding replacement
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ID
#991513 Review #991513 is a subjective opinion of poster.
Reason of review
Damaged or defective