Show reviews that mention
box subscription account money email customer service customer service charm boxy charm
Filter review

Boxycharm - Missing items

3.0
Details
Never received all of my boxycharm Premium items. Send pictures three weeks ago

User's recommendation: Not at this time.

View full review
ID
#1948869 Review #1948869 is a subjective opinion of poster.
Location
Pinellas Park, Florida
1.6
Details
It's been 3 weeks I still havent recieved anyword except an email that had absolutely nothing to do with my email. I have had problems since my second box. I do get all 3 boxes and buy off pop up. If next months box is as bad as the rest have been I'm done I'll cancel...
View full review
ID
#1948448 Review #1948448 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Boxycharm - No me llego la caja de mayo

Me llego imail que Lla avía llegado la cajita a mi casa pero nunca llego
View full review
ID
#1947863 Review #1947863 is a subjective opinion of poster.
Location
Hesperia, California

Boxycharm - I have 2 account

I have 2 different accounts with you boxy charm. One email is under Jessicacruz281@gmail.com with the name Jessica Cruz and the other one is still that same email Jessicacruz281@gmail.com. But different name Norma Marin. Last 8 on that card was 2242 1239. Maria L Marin. The account that was failed was under this last numbers 7680 with the name Jessica Cruz on it. Same address same Apt. Its just two different card numbers. And names. I would really appreciate if you really look for the boxy charm boxes that were never charged for April and may box are still missing. Or can you please contact me at 9562380310 that you.
View full review
ID
#1947498 Review #1947498 is a subjective opinion of poster.
Location
San Benito, Texas

Boxycharm - I have 2 account

I have 2 different accounts with you boxy charm. One email is under Jessicacruz281@gmail.com with the name Jessica Cruz and the other one is still that same email Jessicacruz281@gmail.com. But different name Norma L Marin. The last 8 on my account are 2242 1239 The account that was failed was under this last numbers 7680 with the name Jessica Cruz on it. I would really appreciate if you really look for the boxy charm boxes that were never charged for April and may box are still missing. Or can you please contact me at 9562380310 that you.
View full review
ID
#1947489 Review #1947489 is a subjective opinion of poster.
Location
San Benito, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Boxycharm - Didn’t receive package

Didnt receive my packeage to my house
View full review
ID
#1945656 Review #1945656 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Boxycharm - Damaged items

3.0
Details
Boxycharm - Damaged items
Boxycharm - Damaged items
I received two damaged pallets from Boxy and I have not been able to find a email or something to get a hold of them to get a refund or new ones.
View full review
ID
#1944790 Review #1944790 is a subjective opinion of poster.
Location
Claremont, New Hampshire

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Boxycharm - Missing my first box

I was told by email that I would be getting my first box by today as a first time member I expected to get it I was very excited about recieving it today and it was a big disappointment when I didnt get it
View full review
ID
#1943178 Review #1943178 is a subjective opinion of poster.
Preferred solution
I would like my body charm box

Boxycharm - Where's my box

My account was debited for the payment of my Boxee charm for this month and I am yet to see my Boxee charm can someone please look into this I cannot find my tracking number for this past order I dont even think I received an email saying it had been processed and shipped so please look into itMy account was debited for the payment of my Boxee charm for this month and I am yet to see my Boxee charm can someone please look into this I cannot find my tracking number for this past order I dont even think I received an email saying it had been processed and shipped so please look into it
View full review
ID
#1943039 Review #1943039 is a subjective opinion of poster.
Location
Lancaster, California
Loss
$27
Preferred solution
Deliver product or service ordered

Boxycharm - My box is lost and have not gotten it at all

I was suppose to get my box on may 19th. I have not gotten it. I have called fedex over and over and its lost or someone has stolen it. Im so very upset and crying. I paid for my may box and now I dont get it. So I paid 25$ for nothing. My familys shipped out 5 days ago and they gotten it yesterday. This needs to be fix or you guys need to send me out another one or I will no longer get stuff from you guys.
View full review
ID
#1941761 Review #1941761 is a subjective opinion of poster.
Loss
$25
Preferred solution
Resend me another may box to a different address

Boxycharm - Boxy choice

2.9
Details
I did choice for June base box. There were two moisturizer items and mascara. Now there is a tattered pallet. I definitely would have chosen the pallet but it wasnt available 5/15. Whats up with that. I want the pallet. Why wasnt in choice until after we all made decisions. Change mine to the tarte pallet. I know you can. This was not my fault in any way. Thanks
View full review
ID
#1940451 Review #1940451 is a subjective opinion of poster.
Location
Kansas City, Missouri

Boxycharm - Missing May Box

1.4
Details
Where the *** is my May Boxy Charm Box??? I call your contact phone number and it goes straight to Gm but your Gm is full and recording says Please hang up You took my money for an item and I demand my item or promptly refund my money!
View full review
ID
#1940020 Review #1940020 is a subjective opinion of poster.
Loss
$25
Preferred solution
Deliver product or service ordered

Boxycharm - Missing box

I need to talk to someone about a claim. I did not receive my box
View full review
ID
#1940005 Review #1940005 is a subjective opinion of poster.
Loss
$30
Preferred solution
Deliver product or service ordered

Have been trying to cancel boxycharm for past 4 months and still being billed

1.6
Details
Cant get it in your heads, cancel this subscription

User's recommendation: Don’t buy subscription unless u plan on having it for life.

View full review
ID
#1938615 Review #1938615 is a subjective opinion of poster.
Cons
  • Refund horrible customer seevice
Preferred solution
Don’t ship this to me and don’t charge me $26.66

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Boxycharm - Questionnaire is bogus

3.1
Details
I filled out on my questionnaire that I do not want any eyeshadows. I continue to get eyeshadows. Whats the point of filling out the questionnaire is they will send me whatever they want anyway.
View full review
ID
#1938529 Review #1938529 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Makup
  • Products seem great
Cons
  • No service or help
  • No customer service
  • Cant talk to a real person
Loss
$100
Preferred solution
Let the company propose a solution