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Billing | Boxycharm review

1.0
Details
Yall never answered the phone!? What the point in having none!
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Review
#1754026 Review #1754026 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

Problem with order/payment | Boxycharm review

1.0
Details
Problem with order/payment - Boxycharm review
I was charged for 3 boxes. Only two are showing up for delivery.
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Review
#1753963 Review #1753963 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Not as described/ advertised
Preferred solution
I show have three boxes on the way not two

Over billed | Boxycharm review

2.0
Details
I was charged three payments instead of two on January 2nd 2020. I need to check past months Im sick to my stomach. I trusted you and you let me down. If there are past charges other than the two I order I will be expecting a refund period.
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Review
#1753420 Review #1753420 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Poor customer service
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Run.... | Boxycharm review

1.0
Details
There is a reason why you are not able to talk to a live person. They have way too many complaints to handle the load.
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1 comment
Dilcia
#1800334

Not charmed

Review
#1753413 Review #1753413 is a subjective opinion of poster.
Product
Boxycharm Subscription
Cons
  • Not receiving the product i paid for
  • Being tricked into two boxes within days
  • Customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Bad Customer Experience
  • Refund
  • Boxydont

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Major complaint | Boxycharm review

1.0
Details
I have been going back and forth in emails explaining the the situation for months. This is ridiculous. I was promised a replacement box and free gifts via email. For some reason, boxycharm has no record of that.
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1 comment
Dilcia
#1800337

They do lie like a Persian rug.

Review
#1753401 Review #1753401 is a subjective opinion of poster.
Product
Boxycharm Subscription
Cons
  • Are liars
  • Bad customer service and billing
  • Cant talk to people phone number not working and email ignore
Reason of review
I was lied to repeatedly. For some convenient reason, boxycharm has no record of my 15 emails back and forth. Liars.
Preferred solution
Deliver product or service ordered
Tags
  • Bad Customer Experience
  • Refund
  • Liars And Thieves

Charged twice | Boxycharm review from Elizabeth City, North Carolina

1.0
Details
I was charged 2 times and it made my account go into the negative with a over draft fee of 37.00 and this is my first time ordering. Doesn't look good at all!
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Review
#1753394 Review #1753394 is a subjective opinion of poster.
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Dont Subscribe | Boxycharm review

1.0
Details
Dont Subscribe - Boxycharm review
Dont Subscribe - Boxycharm review
Money was taken from my card 2 times Dec 22nd and Jan 3rd and they keep sending me emails to update my payment method....
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Review
#1753130 Review #1753130 is a subjective opinion of poster.
Product
Boxycharm Boxyluxe Subscription
Pros
  • Mix of skincare and makeup
Cons
  • Cant talk to a real person
  • Been charged havent received my order cant get anyone to help
  • Cant talk to people phone number not working and email ignore
Reason of review
Poor customer service
Loss
$53
Preferred solution
Deliver product or service ordered
Tags
  • Bad Customer Care
1.0
Details
I have a question about my payment - Boxycharm review
I have a question about my payment - Boxycharm review
How can a Business have no phone number to call Customer Service ???? Obviously this Company is a SCAM !!! IAM GOING TO SOCIAL MEDIA!!!! They have charged me 2x the payments have been deducted from my card and they keep sending me emails to update my card......THERE IS...
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1 comment
Anonymous
#1800170

Hey, I was charged 2X’s & was upset over them not having a working number as well. I did find out that I was charged the end of December for the December’s box & that I was charged January 1st (the normal takeout date) for January’s box.

I’m expecting 2 boxes to arrive, within a week. I signed my daughter up last February & she has never had any issues & we both have loved the products. That’s why I decided to sign myself up, last month.

I don’t know what is going on with your card, but I wanted to put your mind at ease, about being double charged. Hope I helped.

Review
#1752677 Review #1752677 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Pros
  • Love the products
  • Products
Cons
  • Joke customer service
  • Scams
Reason of review
Problems with payment
Loss
$53
Preferred solution
Deliver product or service ordered
Tags
  • Bad Customer Care

I dont know | Boxycharm review

I cancelled my boxy charm but I got charged
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Review
#1752233 Review #1752233 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • cancel account
  • Overcharged

Cancellation issue | Boxycharm review

I cancelled my boxy charm but I got charged
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Review
#1752230 Review #1752230 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • cancel account
  • Overcharged