box customer service service customer subscription email money account number package

Shipment | Boxycharm review

1.0
Details
Paid for 2 boxes. Received only 1 eyeshadow pallette. Can't speak to a live person about the situation. Emails aren't completely answering my issues.
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Review
#1755340 Review #1755340 is a subjective opinion of poster.
Cons
  • Havent received products described
  • No phone number that works to talk to someone
  • Bad customer service and billing
Reason of review
Poor customer service
Loss
$50
Preferred solution
I want product paid for

Answer the phone!!! | Boxycharm review

1.0
Details
Answer the phone!!! - Boxycharm review
Charged for December and January, only received 1 item and not the full box.
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Review
#1755316 Review #1755316 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Deliver product or service ordered

Dont recommend | Boxycharm review

1.0
Details
send all face cleaning products, not happy! no eyeshadows etc
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Review
#1755285 Review #1755285 is a subjective opinion of poster.
Pros
  • Products and price
Cons
  • Bad customer service and billing
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • bad service
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Not recieved my December boxyluxe box | Boxycharm review

1.7
Details
Not recieved my December boxyluxe box - Boxycharm review
Not recieved my December boxyluxe box - Boxycharm review
Not recieved my December boxyluxe box - Boxycharm review
Not recieved my December boxyluxe box - Boxycharm review
Not recieved my December boxyluxe box - Boxycharm review
Not recieved my December boxyluxe box - Boxycharm review
Not recieved my December boxyluxe box - Boxycharm review
Not recieved my December boxyluxe box - Boxycharm review
I have NOT received my December boxyLux Box and would love for your company to please send it to me ASAP. January's too please or call me 8059448945. Sadly, Sylvia Betancourt
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Review
#1755265 Review #1755265 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • Great product for great deal
  • Lots of beautiful full sized products
Cons
  • No customer service
  • Ignoring my dm on instagram gnoring my emails
  • Never recieved the upgraded box
Reason of review
Haven't received December box and customer service is NON EXISTANT.
Preferred solution
I'd love my December BoxyLux box asap please. And sometime os compensation for the poor customer service.

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Verified Reviewer
Verified Buyer

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I’m missing 2 boxes that i paid for - Boxycharm review
I’m missing 2 boxes that i paid for - Boxycharm review
I’m missing 2 boxes that i paid for - Boxycharm review
On November I made 4 orders of BoxypopUp SEPARATELY but I only receive 2 of them which is NOT ACCEPTABLE because obviously you guys billed me for my FOUR orders but at the end I only receive 2 and thats NOT OKAY Im so frustrated I have the proof on my bank account that...
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Review
#1755264 Review #1755264 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • Good products
Cons
  • Did not receive paid products in my box
Reason of review
Problem with delivery
Loss
$145
Preferred solution
Deliver product or service ordered

Only one item in box! | Boxycharm review

I have been looking for a nice subscription site! I absolutely loved ipsy! I wanted to try this because the website claims that you receive 5 FULL SIZED ITEMS... Well, when I received mine, I didn't even get I'm box. It is one item! It is full sized, but the fact that the website claims to have a total 5 full sized items, with the box being up to $125 value I am very upset and disappointed. I do still have another box on the way. Hopefully it will be better. But right now I'm very upset over the facts that i still paid and did not receive all my items! Where if I received all my items for the next box, I basically paid for this item on my own. It also bothers me that there is not a number the contact the boxycharm customer service team!
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Review
#1755197 Review #1755197 is a subjective opinion of poster.
Pros
  • Item did match
Cons
  • Said limted items in box but would not elaborate what that meant
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Deliver product or service ordered

Never received my order | Boxycharm review

Boxycharm for December is said it was delivered to my address December 17th but I don't have that at all the other one is being sent out in January 7th so I haven't received that yet either but today is the 8th I need help with this you're pulling money out of my account and I don't have any products
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Review
#1755175 Review #1755175 is a subjective opinion of poster.
Cons
  • Cant talk to a real person
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Deliver product or service ordered

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Didn’t receive package | Boxycharm review

Didnt receive my January box .
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Review
#1755120 Review #1755120 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Poor customer service
Preferred solution
My box

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Verified Reviewer

Cancelled | Boxycharm review

I cancelled membership and they still took out my account I need a refund
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Review
#1755095 Review #1755095 is a subjective opinion of poster.

I never received my package | Boxycharm review from Sevierville, Tennessee

I never recibes mu fiesta package
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Review
#1754747 Review #1754747 is a subjective opinion of poster.
Service
Boxycharm Shipping Service