BoxyCharm
Reviews and Complaints
No matching colors at all.
- Get full size items
- Good prices if you get the items
- Confused
- No escalation department
- Unable to reach customer service besides email
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lake Mills, WisconsinMy box is still missing
- I want my boxy charm for february
- Costumer service does not exist
Preferred solution: I eant to cancel all subscriptions. Be refunded for missing box and future boxes.
User's recommendation: It's great til you don't recieve what you paid for
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Spring, TexasMi paquete
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm trying to refer my niece
- Freaking love
- No way to contact company if needed
Preferred solution: Referral for my niece
Missing boxes
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Verified ReviewerThese products are ***
Preferred solution: My *** subscription canceled
User's recommendation: Don’t subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Whitinsville, MassachusettsI would like to cancel my refreshments box
Preferred solution: Cancel refreshments
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI still haven’t received my Boxee charm box for the month of October and December and I was charge for them
I don’t understand your questions
- I dont know
- Been charged havent received my order cant get anyone to help
Preferred solution: Deliver product or service ordered
Address
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Verified Reviewer | Denver, ColoradoUnhelpful customer care as well as over ridden cancellation
Preferred solution: Full refund
User's recommendation: Don’t expect to be let out of the subscription
Verdaderamente no merecen ni una estrella cancele todas mis subscripciones y aún intentan descontarme de mi cuenta los voy a. Demandar por descarados
User's recommendation: No co
Loss of money
- Good affordable make up
- Awful customer service
Preferred solution: Deliver product or service ordered
User's recommendation: I love this website, but be careful some more of your boxes will not be delivered to you!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerUnauthorized charges against my debt card
Boxycharm made an unauthorized debit card transaction against my account which is through the providers card for $29.95 on January 1st 2022 at 1:54 a.m. .
I did not authorize this transaction I did not use my debit card I did not even have my debit card in my possession last night. I immediately responded when I was notified by my providers card app that the transaction had been taken out I immediately got in touch with somebody at box each arm and at the providers card customer service about the issue. And this is not my first time having an issue with them charging an account. I have phone records from my phone service Straight Talk that can show you every single website I have been on from my phone.
Also I'm sure there's an IP address somewhere that shows you where the transaction was made and what device it was made from if advice at all. I have a feeling this is theft and I'm very unhappy about this situation. The money they took out of the account was all the money I had to my name to pay for my past due electricity bill. I would never have spent any money at boxy's charm because of the previous problems I had with them back in September.
I just want my money back in my account. The account said it was canceled my transaction or whatever that I didn't even make so I don't know why they took the money on the first place.
Preferred solution: Full refund
User's recommendation: Do not buy anything from boxycharm or even go on their website cuz they will steal your money and your card information and take your hard earned money. Then tell you they don't refund anything. Terrible corrupt company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
- March box incorrect
- U cant get live contact help
Preferred solution: Full refund
User's recommendation: Always double check to make sure you cancelled even though you have proof you cancelled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Austin, TexasI have been trying to cancel my subscription since February
- Great makeup
- No customer service to talk to
Preferred solution: Full refund
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