Adairville, Kentucky
Not resolved

Sept 1st Boxy Charm Added a New Box every Quarter , That Morning there Site Crashed , A Couple Hours later I was among a lot Charmer to receive an Email saying We has Upgraded to Luxe Box .On Sunday 24 Hours Later I receive an Email Saying I was on December's Wait List for Luxe Box. I Check My Bank Account I was only Charged for Regular Monthly Box , And I was Charged for Reg Box , But I never received it.

I have sent several Email to Customer Service without any Response. On Social Media there are a lot Pissed off ppl over Luxe Box , And Looks like I'm not the only Person Charged for Box , But never Received One

Product or Service Mentioned: Boxycharm Subscription.

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