1.7
Details
I subscribed in December and got my base &;;;;;;;;;;;;;;;;;;;;;;;; luxe boxes, and all was wonderful! Didnt regret my decision at all, until I found out on social media about something call Choices that were never mentioned to me when I joined, and that I missed...
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Review
#1760336 Review #1760336 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Poor customer service
Preferred solution
Immediate resolution by January 14th so I don’t miss “Choice”

Over billed | Boxycharm

2.0
Details
I was charged three payments instead of two on January 2nd 2020. I need to check past months Im sick to my stomach. I trusted you and you let me down. If there are past charges other than the two I order I will be expecting a refund period.
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Review
#1753420 Review #1753420 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Poor customer service
Preferred solution
Full refund

Missing item | Boxycharm in Baltimore, Maryland

2.8
Details
Was unable to talk to an agent because the phone number doesn't allow you to.
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Review
#1705370 Review #1705370 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Poor customer service

Refund | Boxycharm

1.0
Details
I have not been able to log in to track my order. No one has reached out to me. I keep sending emails and commenting on their Instagram page. This is so unprofessional. I want a refund and I want to cancel my subscription!!
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Review
#1697835 Review #1697835 is a subjective opinion of poster.
Product
Boxycharm Account
Pros
  • Love the products
Cons
  • Not receiving the product i paid for
  • You cant get a refund for produ ts not received
  • Shipping is terrible
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Tags
  • Bad Customer Experience
  • Refund
  • Refunds
  • Charm Room

Account email and prepaid boxes no arriving | Boxycharm in Saint Louis, Missouri

1.0
Details
i paid $99 for 12 boxes. i have tried logging into boxy charm and it is saying there so no account registered with my email. What is going on I have emailed boxycharm customer service many times and have gotten little to no help.
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Review
#1730491 Review #1730491 is a subjective opinion of poster.
Product
Boxycharm Account

Wrong email | Boxycharm in Houston, Texas

I cant log in to my account i dont know if my email is diffrent
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Review
#1760419 Review #1760419 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Poor customer service
Preferred solution
Cancel

Can’t log in to see my account | Boxycharm

3.3
Details
It won’t let me login or change my account
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Review
#1681627 Review #1681627 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Poor customer service
Preferred solution
Easier login
Tags
  • bad service

Cancellation | Boxycharm in Renton, Washington

2.0
Details
IMust have called the wrong number. When I did get a hold of someone and they transferred me to a whole bunch of different people and then the last person hung up on me. This is so frustrating to me.
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Review
#1710987 Review #1710987 is a subjective opinion of poster.
Product
Boxycharm Account

Trying to cancel boxycharm but can't resent password

Calling boxycharm didn’t work. I can’t reset my password because it won’t send me an email to do so. I am try to cancel my boxycharm.
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Review
#1720289 Review #1720289 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Poor customer service

Can’t get into account | Boxycharm in Dallas, Texas

I cant get into my account
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Review
#1738230 Review #1738230 is a subjective opinion of poster.
Product
Boxycharm Account