Filter by rating :
4 of 24 reviews with 1-star rating. Clear filter
filters

Account email and prepaid boxes no arriving | Boxycharm in Saint Louis, Missouri

1.0
Details
i paid $99 for 12 boxes. i have tried logging into boxy charm and it is saying there so no account registered with my email. What is going on I have emailed boxycharm customer service many times and have gotten little to no help.
View full review
Review
#1730491 Review #1730491 is a subjective opinion of poster.
Product
Boxycharm Account

Refund | Boxycharm

1.0
Details
I have not been able to log in to track my order. No one has reached out to me. I keep sending emails and commenting on their Instagram page. This is so unprofessional. I want a refund and I want to cancel my subscription!!
View full review
Review
#1697835 Review #1697835 is a subjective opinion of poster.
Product
Boxycharm Account
Pros
  • Love the products
Cons
  • Not receiving the product i paid for
  • Shipping is terrible
  • Charged my account without knowledge and refusing to refund
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Tags
  • Bad Customer Experience
  • Refund
  • Refunds
  • Charm Room

Account Login | Boxycharm

1.0
Details
Boxycharm took my money and never contacted me about any products I am to receive. My email and password never worked, contacted Boxycharm at least 6 times and this still hasnt been resolved, their phone number is no good. You get a message saying the mailbox is full, it seems more like a scam !
View full review
Review
#1563308 Review #1563308 is a subjective opinion of poster.
Product
Boxycharm Account
Cons
  • Bad customer service
  • Any part of their service
Reason of review
Poor customer service
Loss
$62
Preferred solution
Deliver product or service ordered

No unsubscribe button | Boxycharm in Yucaipa, California

1.0
Details
After carefully reading all the bad reviews I cancelled my bank card so they can’t get another dime of my money. Tried to cancel under my account and there wasn’t a unsubscribe button. I wonder now if I will get my box. This is bad business. However Ipsy is a great makeup site I love my glitter makeup bag and everything in it
View full review
Review
#1436946 Review #1436946 is a subjective opinion of poster.
Product
Boxycharm Account
Reason of review
Return, Exchange or Cancellation Policy