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Missing item | Boxycharm

Missing item - Boxycharm
Hi. I received my box. As advertised I was expecting also to receive a Tarte eyeshadow palette for new subscribers. It is not in this box. Will it arrive separately or you forgot to include it? It was the main reason why I subscribed to this service. Also, I received the other shadows by Storybook but missing a little box that shown on this picture on your website.
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1 comment
Dilcia
#1800339

They did the same thing to me as well.

Review
#1751358 Review #1751358 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Mix of skincare and makeup
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not purchase! | Boxycharm

1.0
Details

Update by user Jan 11

Bogus 8772187878

Update by user Jan 03

This gal named "Contour" told me that she wished a bunch of drag queens would *** on my face and put their *** in my mouth! Boy, do I wish I had this recorded! They had called me to resolve and issue but got weird on me!

Original review posted by user Jan 03

Very obnoxious customer service! Customer service said sexual comments towards me....her name was "Contour", then I called back and got another person...I was upset over the phone call, had a few tears and was explaining...they forwarded me to a suicide hotline...omg! The suicide hotline and the new rep said that I had stated that I had a gun and was going to shoot myself, was going to take a bunch of oxycodone and kill myself! I said nothing of the sort....here is the phone number of these ***
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Review
#1750837 Review #1750837 is a subjective opinion of poster.
Product
Boxycharm Subscription
Cons
  • Sexual rude comments from customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • Refunds

Was charged twice for one month | Boxycharm

I signed up December 30th and was charged that same day. Then charged again January 2nd. Ummm I don’t think so. Please refund me my December 30th 26.99 . I understand being charged January 2nd for my January box but I didn’t receive any box in December so give me my money back. Thank you.
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Review
#1750410 Review #1750410 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Pricing issue
Loss
$27
Preferred solution
Full refund
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Why I'm getting charged 25$ twice and have not received my 1st box yet | Boxycharm

Why I'm getting charged 25$ twice and have not received my 1st box yet - Boxycharm
Im being charged 25$ twice but I have not even received my first box yet??? Please contact me back at (603)820-7932 Email: marselak740@icloud.com Marsela Kanani 719 summer st Manchester NH 03103
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Review
#1750371 Review #1750371 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problems with payment
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Call and make sure your subscription is cancelled | Boxycharm

4.0
Details
Call and make sure your subscription is cancelled - Boxycharm
Call and make sure your subscription is cancelled - Boxycharm
I have cancelled my subscription and 74.90 was still taken out of my bank account.
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Review
#1750173 Review #1750173 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Great quality
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • 74 90 billed after cancelled

Not receiving my package | Boxycharm in Goose Creek, South Carolina

1.0
Details
Am not recibe my boxes
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Review
#1749188 Review #1749188 is a subjective opinion of poster.
Product
Boxycharm Subscription

BOXYCHARM premium

My card was put on fraud alert when you ran my card Ive been a customer for over a year now and have several of your subscriptions I was on the waitlist for the BOXYCHARM premium but due to this issue that I wasnt aware of Im not getting it now is there anyway please to run my card again for this as Ive been waiting awhile on the waitlist for this, Im a loyal customer and I wa not aware of this fraud
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Review
#1748632 Review #1748632 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • I like it
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Question about subscription | Boxycharm

Need to speak to someone
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Review
#1738550 Review #1738550 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Great quality
Cons
  • Contacting them is hard
Reason of review
Pricing issue
Loss
$50
Preferred solution
Let the company propose a solution

No me llego mi caja | Boxycharm

5.0
Details
Buenas noches , acabo de darle cuenta que mi caja de diciembre dice que fue entregada pero realmente yo no recibí mi caja , por favor chequear qué pasó en más que un año que estoy subscrita nunca había tenido ningún inconveniente , enserio estaba emocionada por recibir mi caja , espero prontas respuestas gracias
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Review
#1735785 Review #1735785 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Easy
Cons
  • No me a llegado

Do NOT sign up | Boxycharm in Kent, Washington

I I’m trying to figure out how to get out of them sending me a make up subscription every month
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Review
#1731212 Review #1731212 is a subjective opinion of poster.
Product
Boxycharm Subscription