Contact Boxycharm Customer Service
Contact Information
Boxycharm Chat:
Boxycharm Email:
Corporate Office Address:
Help in Social Networks:
Summary of Boxycharm Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Boxycharm to Ask about:
Payments and Charges Question:
- “Billing” , Review # 1771122
- “Charge me $449 I wont refund my money 12 month”
- “Charges”
Shipping and Delivery Question:
- “Wrong delivery address” , Review # 1771498
- “Delivery”
- “Did not receive my box”
Activation/ Cancellation Question:
- “I want to cancel my account I have notl recieved anything to return”
- “Money was taken out after I canceled”
- “Cancelling deluxe”
Account Question:
- “My account is locked”
- “I cannot enter my account I forgot my password”
- “I have trouble with one of my accounts”
Request for Information Question:
- “Need help filling out questionnaure for new customer”
- “1st box question”
- “I have a question about billing”
Refund Question:
- “Money refunded”
- “Need a refund”
- “I want a refund because my box was wet”
Product/ Service Question:
- “My January month mascara brush is broken”
- “Broken item”
- “Trying to reorder a box”
Cards Question:
- “To upgrade my new credit card number” , Review # 1765547
- “Need to change my credit card info”
- “My card declined I need to process a payment”
Return/ Replace Question:
- “Return”
- “Package returned to sender”
- “My boxycharm was returned to sender I want it”
Staff Question:
- “I need customer service”
- “I'm having a problem setting up premium service as a gift for somebody” , Review # 1761406
- “Damaged Item and Poor Customer Service”
Employment Question:
- “Does boxycharm take debit cards?”
- “Debit card charge”
- “BOXYCHARM debit to my bank account $26 instead $21.” , Review # 1462600
Website/ Application Question:
- “Website not working” , Review # 1722969
- “Error occurred can't get into the website. I was logged out and my email and password are not working”
- “I’m banned from website”
Other Question:
- “Missing item never recieved”
- “Package lost”
- “About my order”
About
Shipping Service, Customer Care, Rewards Program
Subscription, Account, Boxyluxe Subscription
Pros: When i receive the actual product, Love the products, Products, Full size products, Price and variety
Cons: Customer service, There is no working phone number, No working phone number, Impossible to contact a live person, Bad customer service
Boxycharm is ranked 132 out of 1161 in Cosmetics and Personal Care category
Worldwide, USA, Canada
Boxycharm Stats
Number of Reviews
Number of Comments
Number of Calls
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