Contact Information

Boxycharm Phone Numbers

Toll-Free Number:

  • (888) 939-2877
  • (305) 705-3752
  • (888) 939-2877
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Currently you can call only US numbers.

Boxycharm Chat:

Boxycharm Email:

Corporate Office Address:

Boxy Charm, Inc.
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States

Help in Social Networks:

Summary of Boxycharm Customer Service Calls

2438 TOTAL
CALLS
5% SUCCESSFUL
CONNECTIONS
00:42 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Boxycharm to Ask about:

Payments and Charges Question:

  • “Billing” , Review # 1771122
  • “Charge me $449 I wont refund my money 12 month”
  • “Charges”

Shipping and Delivery Question:

  • “Wrong delivery address” , Review # 1771498
  • “Delivery”
  • “Did not receive my box”

Activation/ Cancellation Question:

  • “I want to cancel my account I have notl recieved anything to return”
  • “Money was taken out after I canceled”
  • “Cancelling deluxe”

Account Question:

  • “My account is locked”
  • “I cannot enter my account I forgot my password”
  • “I have trouble with one of my accounts”

Request for Information Question:

  • “Need help filling out questionnaure for new customer”
  • “1st box question”
  • “I have a question about billing”

Refund Question:

  • “Money refunded”
  • “Need a refund”
  • “I want a refund because my box was wet”

Product/ Service Question:

  • “My January month mascara brush is broken”
  • “Broken item”
  • “Trying to reorder a box”

Cards Question:

  • “To upgrade my new credit card number” , Review # 1765547
  • “Need to change my credit card info”
  • “My card declined I need to process a payment”

Return/ Replace Question:

  • “Return”
  • “Package returned to sender”
  • “My boxycharm was returned to sender I want it”

Staff Question:

  • “I need customer service”
  • “I'm having a problem setting up premium service as a gift for somebody” , Review # 1761406
  • “Damaged Item and Poor Customer Service”

Employment Question:

  • “Does boxycharm take debit cards?”
  • “Debit card charge”
  • “BOXYCHARM debit to my bank account $26 instead $21.” , Review # 1462600

Website/ Application Question:

  • “Website not working” , Review # 1722969
  • “Error occurred can't get into the website. I was logged out and my email and password are not working”
  • “I’m banned from website”

Other Question:

  • “Missing item never recieved”
  • “Package lost”
  • “About my order”

Boxycharm Rating Stats

2.0 out of 5 stars
based on 346 reviews
See all 718 reviews

Rating trend

About

Boxycharm Terms of Service
To read more: https://www.boxycharm.com/terms-and-conditions/
Boxycharm Privacy Policy
For the best experience on Company's site, be sure to turn on Javascript in The Customer's browser. This Policy applies to information gathered on this Website, through the Company's mobile application, and to communications between The User of company services and this Website. This Policy does not apply to information www.boxycharm.com collect through any other means, or to information collected on any other web site other than the Website, including any affiliate or third-party site or by any third-party application that may link to or be accessible from the Website. Please read the following Policy carefully to understand Boxycharm's' policies and practices regarding The Customer's Personal Information and how The Company will treat it. THIS POLICY DOES NOT APPLY TO OTHER WEB SITES WHICH MAY BE LINKED TO THE WEBSITE. THE USER AGREE THAT THE USER'S USE OF THIS WEBSITE SIGNIFIES THE USER'S ASSET TO THE TERMS OF THIS PRIVACY POLICY.
To read more: https://www.boxycharm.com/privacy-policy/
Boxycharm FAQ
To read more: https://help.boxycharm.com
Top Boxycharm Services

Shipping Service, Customer Care, Rewards Program

Top Boxycharm Products

Subscription, Account, Boxyluxe Subscription

Boxycharm Pros and Cons

Pros: When i receive the actual product, Love the products, Products, Full size products, Price and variety

Cons: Customer service, There is no working phone number, No working phone number, Impossible to contact a live person, Bad customer service

Boxycharm is ranked 132 out of 1161 in Cosmetics and Personal Care category

Area Served

Worldwide, USA, Canada

Payment Methods

VISADiscoverMasterCardAmerican Express

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Boxycharm Stats

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Number of Reviews

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Number of Calls

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