Contact Information

You can contact the customer service of Boxycharm calling Boxycharm's phone numbers.

Toll-Free Number:

  • (888) 939-2877
  • (305) 705-3752
  • (888) 939-2877
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Currently you can call only US numbers.

Boxycharm Website:

Boxycharm Online Chat:

Boxycharm Email:

  • Message this business

Corporate Office Address:

Boxy Charm, Inc.
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States

Help in Social Networks:

Boxycharm Rating and Reviews

Rating details

2.1
more details
Customer service
Price Affordability
Reliability
Value for money

Rating stats

Rating trend

Summary of Boxycharm Customer Service Calls

7K TOTAL
CALLS
2% SUCCESSFUL
CONNECTIONS
00:44 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Boxycharm to Ask about:

Shipping and Delivery Question:

  • “Have not received box from JUNE!”
  • “Never received my packaged”
  • “I didnt receive July box”

Payments and Charges Question:

  • “Have an extra order being billed”
  • “They charged my card two times”
  • “Charged me for more and I didn't want more”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Canceling”
  • “Cancel”

Request for Information Question:

  • “Questions about my account” , Review # 2111754
  • “Questions in regards to boxycharm” , Review # 2111459
  • “Order information”

Account Question:

  • “I forgot my email and password”
  • “My account”
  • “Help with my account”

Product/ Service Question:

  • “Damaged product”
  • “Broken products”
  • “Damaged items” , Review # 2109695

Refund Question:

  • “Refund on box fedex lost” , Review # 2105836
  • “Need a refund”
  • “Ask for refund”

Cards Question:

  • “I like you for a year subscription with gift card that I got”
  • “To upgrade my new credit card number”
  • “Someone's using my credit card” , Review # 2103565

Return/ Replace Question:

  • “My emails are not being returned for missing products”
  • “Need to change address on my packages”
  • “Returned mail”

Staff Question:

  • “Terrible customer service. Missing and damaged items.” , Review #2040403
  • “Customer service”
  • “Customer service issues”

Employment Question:

  • “Debit card change”
  • “Lost my job”
  • “No me llego mi caja me debitaron el dinero dos veces”

Website/ Application Question:

  • “Website will not let me update credit card information”
  • “My code isn't going thru on the website” , Review # 1778218
  • “Website not working” , Review # 1722969

Other Question:

  • “Dónde está mi caja del mes de julio”
  • “Update address”
  • “WHERES MY ORDER!!????”

About

Boxycharm Terms of Service
To read more: https://www.boxycharm.com/terms-and-conditions/
Boxycharm Privacy Policy
For the best experience on Company's site, be sure to turn on Javascript in The Customer's browser. This Policy applies to information gathered on this Website, through the Company's mobile application, and to communications between The User of company services and this Website. This Policy does not apply to information www.boxycharm.com collect through any other means, or to information collected on any other web site other than the Website, including any affiliate or third-party site or by any third-party application that may link to or be accessible from the Website. Please read the following Policy carefully to understand Boxycharm's' policies and practices regarding The Customer's Personal Information and how The Company will treat it. THIS POLICY DOES NOT APPLY TO OTHER WEB SITES WHICH MAY BE LINKED TO THE WEBSITE. THE USER AGREE THAT THE USER'S USE OF THIS WEBSITE SIGNIFIES THE USER'S ASSET TO THE TERMS OF THIS PRIVACY POLICY.
To read more: https://www.boxycharm.com/privacy-policy/
Boxycharm FAQ
To read more: https://help.boxycharm.com
Top Boxycharm Services

Shipping Service, Customer Care, Rewards Program

Top Boxycharm Products

Subscription, Account, Boxyluxe Subscription

Boxycharm Pros and Cons

Pros: Full size products, Love the products, When i receive the actual product, Products, You get good make up

Cons: Terrible customer service, No working phone number, Impossible to contact a live person, There is no working phone number, Cant talk to people phone number not working and email ignore

Boxycharm reviews and complaints

Boxycharm is ranked 132 out of 914 in Cosmetics and Personal Care category

Area Served

Worldwide, USA, Canada

Payment Methods

VISADiscoverMasterCardAmerican ExpressPayPal

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