BoxyCharm Phone Numbers and Emails

Toll-Free Number:

  • (888) 939-2877

Customer Service:

  • (305) 705-3752
  • (888) 939-2877


  • (888) 914-9661

BoxyCharm Emails:

General Info
DMCA Inquiries, Privacy Inquiries

BoxyCharm Contact Information

BoxyCharm Website:

BoxyCharm Online Chat:

Corporate Office Address:

Boxy Charm, Inc.
880 SW 145th Ave. Suite 300,
Pembroke Pines, Florida 33027
United States
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BoxyCharm Rating Based on 2.4K Reviews

Rating details

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Customer service
Price Affordability

Rating stats

Rating trend

Summary of BoxyCharm Customer Service Calls

00:42 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BoxyCharm Customer Service?

Shipping and Delivery Question:

  • “I never received my package this month”
  • “Have not received box”
  • “Didn't receive my box for sept and october”

Payments and Charges Question:

  • “Charged twice”
  • “My bill”
  • “Billing issue”

Activation/ Cancellation Question:

  • “My mother passed away and I need to cancel her subscription please”
  • “Cancel order”
  • “Cancellation issue”

Request for Information Question:

  • “About my box”
  • “Question about base box”
  • “To find out why got charged so much”

Account Question:

  • “Someone defrauded my acct. NO way would I pay almost &446”
  • “Can't log into my account”
  • “Canr get in to my account”

Product/ Service Question:

  • “Damaged product”
  • “Damaged items”
  • “My tacking number don't work”

Refund Question:

  • “Refund/unsubscribe”
  • “Refund”
  • “Refund asap”

Return/ Replace Question:

  • “I moved and my package was returned”
  • “Change address”
  • “Missing my replacement box”

Cards Question:

  • “I typed in the 50% off code and when I updated my card info it was taken off and I was charged full price”
  • “Took money off my card”
  • “My credit card got charged an I canceled all my subscription”

Staff Question:

  • “Postal service lost my box”
  • “Customer service issues”
  • “Customer service”

Website/ Application Question:

  • “The site is not accepting my card on file.”
  • “The item that was specified on site was not in Box”
  • “The website is not letting me take my quiz I don't want any skin care products I want all make up in my box I was subscribed before and I did do the akc that time but i still got skin care products that I don't use”

Employment Question:

  • “I get paid after I cancelled”
  • “Lost my job”
  • “Job Application”

Other Question:

  • “My box”
  • “I haven't received my last 2 monthly boxes”
  • “Unsuscribe”


BoxyCharm Terms of Service
To read more:
BoxyCharm Privacy Policy
For the best experience on Company's site, be sure to turn on Javascript in The Customer's browser. This Policy applies to information gathered on this Website, through the Company's mobile application, and to communications between The User of company services and this Website. This Policy does not apply to information collect through any other means, or to information collected on any other web site other than the Website, including any affiliate or third-party site or by any third-party application that may link to or be accessible from the Website. Please read the following Policy carefully to understand Boxycharm's' policies and practices regarding The Customer's Personal Information and how The Company will treat it. THIS POLICY DOES NOT APPLY TO OTHER WEB SITES WHICH MAY BE LINKED TO THE WEBSITE. THE USER AGREE THAT THE USER'S USE OF THIS WEBSITE SIGNIFIES THE USER'S ASSET TO THE TERMS OF THIS PRIVACY POLICY.
To read more:
BoxyCharm FAQ
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Top BoxyCharm Services

Shipping Service, Customer Care, Rewards Program

Top BoxyCharm Products

Subscription, Boxyluxe Subscription, Premium Subscription

BoxyCharm Pros and Cons

Pros: Full size products, Love the products, Products, You get good make up, Love the items

Cons: Customer service, No working phone number, Impossible to contact a live person, No phone number that works to talk to someone, There is no working phone number

BoxyCharm reviews and complaints

BoxyCharm is ranked 153 out of 1053 in Cosmetics and Personal Care category

Area Served

Worldwide, USA, Canada, Other

Payment Methods

VISADiscoverMasterCardAmerican ExpressPayPal

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