BoxyCharm Phone Numbers and Emails

Toll-Free Number:

  • (888) 939-2877

Customer Service:

  • (305) 705-3752

Legal:

  • (888) 914-9661

BoxyCharm Emails:

General Info
Legal
DMCA Inquiries, Privacy Inquiries

BoxyCharm Contact Information

BoxyCharm Website:

BoxyCharm Help Center:

Corporate Office Address:

Boxy Charm, Inc.
880 SW 145th Ave. Suite 300,
Pembroke Pines, Florida 33027
United States

Other Info (opening hours):

Other Location:

Toronto, Ontario M5C 1N9, CA

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BoxyCharm Rating Based on 2.9K Reviews

Rating details

2.1
more details
Customer service
Reliability
Website
Value for money

Rating stats

Rating trend

Summary of BoxyCharm Customer Service Calls

34.2K TOTAL
CALLS
00:42 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BoxyCharm Customer Service?

Shipping and Delivery Question:

  • “Shipping issues”
  • “Luxe box , am I already signed up to get the June luxe box”
  • “I did not receive my box for this month”

Activation/ Cancellation Question:

  • “Canceling my account”
  • “Cancelling My account”
  • “Reason to calling is canceling my subscription”

Payments and Charges Question:

  • “Please do not charge me through my checking account until the 4th of every .onth or else i will bounce checks again!”
  • “Transactions”
  • “Wrong charge”

Request for Information Question:

  • “Ask about subscription”
  • “Need to talk about my order”
  • “Order questions”

Account Question:

  • “Account issues”
  • “I think I have 2 accounts”
  • “Can't reset password”

Product/ Service Question:

  • “I want to order another box of boxy charm I have 2 granddaughters and they want their own box.”
  • “Broken iteams on my box”
  • “Products broken in box”

Refund Question:

  • “Need a refund”
  • “Refund subscription canceled”
  • “Refund”

Return/ Replace Question:

  • “Change address”
  • “Why has my money not been returned to my account”
  • “My box was returned”

Cards Question:

  • “To give them my new card number”
  • “To up date my new credit card”
  • “Used wrong card for purchase”

Staff Question:

  • “Customer service email not helping at an”
  • “Customer service”
  • “Tired of trying to get support fron customer service representative, don't do well with technology”

Website/ Application Question:

  • “I need to order products n I don't have the site”
  • “Big is your website makes it impossible to cancel subscription with the super irritating”
  • “The site is not accepting my card on file.”

Employment Question:

  • “I no longer want to receive boxy charm I do not have a job at the moment”
  • “I get paid after I cancelled”
  • “Lost my job”

Other Question:

  • “Canceklation”
  • “Never got my package”
  • “Missing.box”

About

BoxyCharm Terms of Service
To read more: https://www.boxycharm.com/terms-and-conditions/
BoxyCharm Privacy Policy
For the best experience on Company's site, be sure to turn on Javascript in The Customer's browser. This Policy applies to information gathered on this Website, through the Company's mobile application, and to communications between The User of company services and this Website. This Policy does not apply to information www.boxycharm.com collect through any other means, or to information collected on any other web site other than the Website, including any affiliate or third-party site or by any third-party application that may link to or be accessible from the Website. Please read the following Policy carefully to understand Boxycharm's' policies and practices regarding The Customer's Personal Information and how The Company will treat it. THIS POLICY DOES NOT APPLY TO OTHER WEB SITES WHICH MAY BE LINKED TO THE WEBSITE. THE USER AGREE THAT THE USER'S USE OF THIS WEBSITE SIGNIFIES THE USER'S ASSET TO THE TERMS OF THIS PRIVACY POLICY.
To read more: https://www.boxycharm.com/privacy-policy/
BoxyCharm FAQ
To read more: https://help.boxycharm.com
Top BoxyCharm Services

Shipping Service, Customer Care, Rewards Program

Top BoxyCharm Products

Subscription, Boxyluxe Subscription, Premium Subscription

BoxyCharm Pros and Cons

Pros: Full size products, Love the products, Products, You get good make up, Love the items

Cons: Customer service, No working phone number, Impossible to contact a live person, No phone number that works to talk to someone, No customer service

BoxyCharm reviews and complaints

BoxyCharm is ranked 163 out of 1213 in Cosmetics and Personal Care category

Area Served

Worldwide, USA, Canada, Other

Payment Methods

VISADiscoverMasterCardAmerican ExpressPayPal

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