Contact BoxyCharm Customer Service
BoxyCharm Phone Numbers and Emails
Toll-Free Number:
- (888) 939-2877
Customer Service:
- (305) 705-3752
- (888) 939-2877
Legal:
- (888) 914-9661
BoxyCharm Emails:
BoxyCharm Contact Information
BoxyCharm Website:
BoxyCharm Online Chat:
Corporate Office Address:
Summary of BoxyCharm Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BoxyCharm Customer Service?
Shipping and Delivery Question:
- “I never received my package this month”
- “Have not received box”
- “Didn't receive my box for sept and october”
Payments and Charges Question:
- “Charged twice”
- “My bill”
- “Billing issue”
Activation/ Cancellation Question:
- “My mother passed away and I need to cancel her subscription please”
- “Cancel order”
- “Cancellation issue”
Request for Information Question:
- “About my box”
- “Question about base box”
- “To find out why got charged so much”
Account Question:
- “Someone defrauded my acct. NO way would I pay almost &446”
- “Can't log into my account”
- “Canr get in to my account”
Product/ Service Question:
- “Damaged product”
- “Damaged items”
- “My tacking number don't work”
Refund Question:
- “Refund/unsubscribe”
- “Refund”
- “Refund asap”
Return/ Replace Question:
- “I moved and my package was returned”
- “Change address”
- “Missing my replacement box”
Cards Question:
- “I typed in the 50% off code and when I updated my card info it was taken off and I was charged full price”
- “Took money off my card”
- “My credit card got charged an I canceled all my subscription”
Staff Question:
- “Postal service lost my box”
- “Customer service issues”
- “Customer service”
Website/ Application Question:
- “The site is not accepting my card on file.”
- “The item that was specified on site was not in Box”
- “The website is not letting me take my quiz I don't want any skin care products I want all make up in my box I was subscribed before and I did do the akc that time but i still got skin care products that I don't use”
Employment Question:
- “I get paid after I cancelled”
- “Lost my job”
- “Job Application”
Other Question:
- “My box”
- “I haven't received my last 2 monthly boxes”
- “Unsuscribe”
About
Shipping Service, Customer Care, Rewards Program
Subscription, Boxyluxe Subscription, Premium Subscription
Pros: Full size products, Love the products, Products, You get good make up, Love the items
Cons: Customer service, No working phone number, Impossible to contact a live person, No phone number that works to talk to someone, There is no working phone number
BoxyCharm is ranked 153 out of 1053 in Cosmetics and Personal Care category
Worldwide, USA, Canada, Other
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