Contact BoxyCharm Customer Service
BoxyCharm Phone Numbers and Emails
Toll-Free Number:
-
(888) 939-2877
Customer Service:
-
(305) 705-3752
Legal:
-
(888) 914-9661
BoxyCharm Emails:
Legal
Privacy Inquiries
refreshments-support@boxycharm.com
Refreshments Membership
info@boxycharm.com
Contact Information
BoxyCharm Website:
BoxyCharm Help Center:
Corporate Office Address:
Boxy Charm, Inc.
880 SW 145th Ave., Suite 300
Pembroke Pines,
Florida
33027
United States
How Good is BoxyCharm's Customer Service?
Summary of BoxyCharm Customer Service Calls
41.5K
TOTAL
CALLS
CALLS
00:42
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BoxyCharm?
Shipping and Delivery Question:
- “Package not delivered”
- “Stolen package”
- “Not delivered when says it was”
Activation/ Cancellation Question:
- “Cancel my boxy charm”
- “Canceling a subscription”
- “Cancel”
Payments and Charges Question:
- “Double charged”
- “Issue with billing”
- “Charged me for more and I didn't want more”
Account Question:
- “Cant log into my account”
- “Subscription”
- “Can't change phone number”
Product/ Service Question:
- “Products broken in box”
- “Missing products”
- “Received my order today and the one of the candles is broken the glass got in my beauty blender I now can use or the candle”
Request for Information Question:
- “Questions about my orders I placed”
- “Because need to talk to some one”
- “Need to speak with the customer service”
Refund Question:
- “Refund”
- “I do not want this months box i want a refund and I want my account cancelled”
- “Refund I want my money back”
Return/ Replace Question:
- “Change address and missing box”
- “Have not recived my box, have been chared, and want to change my address”
- “My order got returned”
Cards Question:
- “Cannot update card and mailing address”
- “Trying to update my credit card information and it won't take”
- “Card”
Staff Question:
- “Customer service”
- “Let me be clear and say that I absolutely love my boxy charm and my ipsy! However, that being said, I do not like the fact that you always have to talk to a robot to get through to you. A live customer service representative is always my choice.”
- “Decline service”
Website/ Application Question:
- “Website not working”
- “Website will not allow me to choose my 3 items”
- “Website”
Employment Question:
- “I no longer want to receive boxy charm I do not have a job at the moment”
- “I get paid after I cancelled”
- “Lost my job”
Other Question:
- “Hiw to gueantee my April 2024 Boxy Charm”
- “Missing box with no response from email”
- “Unable to track box”
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BoxyCharm