For the last several months, in spite of the fact that I have updated my preferences I have received boxes of what can only be described of as CRAP. They continue to give me charms to spend in their charm room which is a JOKE.
I have almost $150 in charms and there has not been 1 items in MONTHS AND MONTHS that I even wanted the only thing they put there are junk items. This month I received a box that even my 4 year old granddaughters didn't want the stuff from because it was so hideous. I've reached out so many times and nothing.
They don't answer the phone they don't care about the customer and they certainly don't care about reviews based on this website. I originally thought Boxy was great now it's just a waste of my money EVERY MONTH!
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Let the company propose a solution.
Boxycharm Pros: Full size products.
Boxycharm Cons: All, Did not recieve paid products.