They keep lying to me and saying its on its way in multiple emails. Finally I threatened to contact the Better Business Bureau.

They then sent me an email with a tracking number. Come to find out the tracking number for FED EX is FAKE!!! What the *** is going on???? Why are they doing this.

They say weather is the problem but there are no weather issues. I would really love to be able to call someone or have them send me an email that is not automated.

This is out of control. This was suppose to be a nice subscription for my daughter as a christmas present and instead its a nightmare

Product or Service Mentioned: Boxycharm Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $21.

Preferred solution: Deliver product or service ordered.

Boxycharm Pros: When i receive the actual product.

Boxycharm Cons: Automated customer service emails.

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