I have emailed time and time again it’s about to be November and I still have not received my October box I should not be charge for my November box with my October box is still not gotten here I either want my subscription canceled Or I want at least half off my November box this is insane on top of everything I ordered Matcha green tea mask and I got one out of three you guys told me you guys ran out and I received charmer points and everything sold out there too so it’s just ridiculous I don’t want charmer points I don’t wanna pick something that’s in my box I want some type of compensation in regards to the next box I get what would be my November box and I want at least half off of it or just unsubscribe me. I Planned on upgrading to Boxyluxe this month and then all of this happens and I can’t even get a response from you guys it’s ridiculous.
I should note that they sent me a confirmation for a box replacement but that was two weeks ago and I still have yet to receive the box. and it’s basically November but I’m sure you guys will have no problem charging my account on the first for my November box
Product or Service Mentioned: Boxycharm Subscription.
Reason of review: Poor customer service.
Monetary Loss: $23.
Preferred solution: Full refund.
Boxycharm Pros: Love the products, Products and price.
Boxycharm Cons: Customer service and cash refunds, Do not reply within 72 hours, No phone number that works to talk to someone.