Customer service is really bad! they don't answer your email right away!
i wrote them twice and they got back to me for my first email 4 days later. and the second email which is i haven't get a reply from 3 business days ago. very frustrating! they charged me twice already and still no products!
Not worth my time and money! i can still get deals and discount products from LA make up shows and imats or get my 40% off using my pro card at naimies and MAC cosmetics.
Boxy charm.. you need to step up in your customer service!
Product or Service Mentioned: Boxycharm Subscription.
Reason of review: Poor customer service.
Monetary Loss: $42.
Preferred solution: Deliver product or service ordered.
Boxycharm Pros: When i receive the actual product.
Boxycharm Cons: Dont process orders on time, No working phone number, Customer service, Lack of information.