Update by user Jan 28, 2019
Hey after contacting them over a week ago they finally sent email sending our referral and getting 500 charms.! YIPPY MY DAUGHTER AND I GOT OURS AS OF THIS WEEKEND.
Original review posted by user Dec 29, 2018
Was promised a free gift to my daughter and I for referral since September 2018 and have contacted customer service with emails that say we are looking into it and we see your supposed to receive it. We will send email when it ships.
Well for heavens sake it’s December 29. They said if I keep November and pay I should see our free referral gift soon, we’ll I sent email after email and I think their giving me the run around.
Sure not going to refer any one else until this is resolved. Thought you might want to know not to expect great customer service.
Product or Service Mentioned: Boxycharm Rewards Program.
Reason of review: Not as described/ advertised.