BoxyCharm Reviews

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BoxyCharm - REFUND/complaint
BoxyCharm - REFUND/complaint
BoxyCharm - REFUND/complaint
BoxyCharm - REFUND/complaint
BoxyCharm - REFUND/complaint
Ive been trying to contact you guys since I received my last bocycharm. I got an allergic reaction to products you sent me. I specially list on my acc that I have very sensitive skin. I also got charged twice for body charm and I dont know why. I want a refund. I would...
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2 comments
#1905917

Just canceled my membership. Was curious if they bought products from un-vetted sources and slapped a label on for their brand.

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Featured
ID
#1960332 Review #1960332 is a subjective opinion of poster.
Pros
  • Multiple items for a low cost
  • Lots of beautiful full sized products
Cons
  • Do not reply within 72 hours
  • Atrocious customer service
  • Not dedicated to confirm about delivering the products
Preferred solution
Let the company propose a solution

They don’t let you cxl , if you cxl go back in and it’s not cxl

This company has no way of talking to a real person Its not a great company I canceled 2 months ago and the product came went in again and cxl Product came today I went back in to cancel and decided to close the sight go back in and it still said active,, Thats is so dis honarable ,, I cant cancel my charge card, I called the number and no help,, bunch of. BS

User's recommendation: No no no.

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ID
#2997962 Review #2997962 is a subjective opinion of poster.
Loss
$75
Preferred solution
Full refund

No resolution

The number listed gives you an automated message redirecting the customer to contact them through the BoxyCharm website and then within 24 hrs they will respond The Frustration

User's recommendation: Just go to the BoxyCharm website.

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ID
#2997939 Review #2997939 is a subjective opinion of poster.
Location
Riverview, Florida
New Reviewer

I haven't received my last 2 monthly boxes

I havent received my last two monthly boxes & its been way longer than 24 hours. I have reached out & updated my mailing address where I would like to start receiving my boxes from now on.
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ID
#2997152 Review #2997152 is a subjective opinion of poster.
Pros
  • I love that i get to try new products
Cons
  • Never received like 3 to 4 items
Loss
$35
Preferred solution
Deliver product or service ordered
New Reviewer

Missing package October

Received text saying it would be delivered on Monday when it didn't arrive went back to checking and it's been in Atlanta for 9 days
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ID
#2996777 Review #2996777 is a subjective opinion of poster.
Loss
$28
Preferred solution
Deliver product or service ordered
New Reviewer

Have not received box

Update by user Oct 22, 2021

It hasn't

Original review posted by user Oct 22, 2021
Took money from account on October 1st 2021 have received no box and there is no updates for delivery
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ID
#2996374 Review #2996374 is a subjective opinion of poster.
Loss
$28
Preferred solution
Deliver product or service ordered

Talk to representatives

Everything I clicked on my survey they sent the opposite. They sent eyelashes, I dont wear fake eyelashes! I clicked on warm colors for eyeshadow and they sent neon colors. This is the exact reason I canceled them last time!!! They dont pay attention to survey!!

User's recommendation: Zero.

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ID
#2995581 Review #2995581 is a subjective opinion of poster.
Location
Canyon Lake, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Missing box and Very poor customer

I messaged about missing a couple months of my boxy charm and luxy. Was told I would have the replacement. I got my oct boxy charm but still have not received any others. U took the money on all for Aug and Sept and for the luxy. I would like the boxes or the refunds. Thank you. I'm also thinking of canceling due to poor customer service

User's recommendation: Make sure you get what you pay for. I paid and never received.

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ID
#2994736 Review #2994736 is a subjective opinion of poster.
Pros
  • Namebrands makeup
Cons
  • No follow through on customer paid to get didnt receive it
Loss
$79
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Mix up on address

Need to know when it will be sent to my new address which is 6744 camargo levee road jeffersonville Kentucky 40337
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ID
#2994390 Review #2994390 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Did not receive order

I was a member last year but due to situations with my income I had to cancel my prescription otherwise I never had a problem before
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ID
#2994240 Review #2994240 is a subjective opinion of poster.
Pros
  • Love the products
Cons
  • Non existent customer service
Loss
$40
Preferred solution
Deliver product or service ordered
New Reviewer

Subscription issues

I originally got a 6 month subscription. It came and went then I was automatically charged and given another 6 month subscription. Once this one is up I want to make sure I'm not re charged and enrolled into another 6 month subscription please help
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ID
#2994202 Review #2994202 is a subjective opinion of poster.
Preferred solution
Garuantee I won't be put back into 6 month subscription
New Reviewer

My boxes

The last several months my boxy's have sucked. I didn't get my choice. It looks like it was just put together at the last minute. I signed up for the make-up but I keep getting alot of serums and junk basically. I tried calling but I can't get through. It's obviously to much trouble for you to actually answer a phone. I order 3 boxes a month and lately most of it is trashed or given away. On top of that you're gonna raise prices? I'm really considering my choices and may need to just cancel everything. Do better boxycharm just do better.

User's recommendation: Don't buy.

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ID
#2994144 Review #2994144 is a subjective opinion of poster.
Pros
  • Tired of the same stuff just different brands
Cons
  • Cheap promises
  • Hard to contact customer service
Preferred solution
Let the company propose a solution
New Reviewer

I still haven’t received my Boxee charm box for the month of October and December and I was charge for them

BoxyCharm - I still haven’t received my Boxee charm box for the month of October and December and I was charge for them
Update by user Oct 21, 2021

I don’t understand your questions

Original review updated by user Oct 21, 2021
I still havent received my Boxee charm box for the month of October and September and I was charge for them I also dont half *** it to that email that I created my account with anymore so I would like to see if I can update my Old email with this one I also dont have the same bank account information I need to update my information to
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ID
#2994137 Review #2994137 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • I dont know
Cons
  • Been charged havent received my order cant get anyone to help
Preferred solution
Deliver product or service ordered
New Reviewer

Mad customer

I received my order and totally nottttttt satisfied! The plates were broken and most were all skin products which I dont use!!!
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ID
#2994067 Review #2994067 is a subjective opinion of poster.
Location
Oshawa, Ontario
Preferred solution
Full refund
New Reviewer

Cancel account

Why can't I cancel my orders, I have called customer service and it says I have to do it on line, WHy notnowhy
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ID
#2993827 Review #2993827 is a subjective opinion of poster.
Preferred solution
Cancel all orders
New Reviewer

Cancel subscription

Cancel subscriptionCancel subscriptionThen canceling for the last five months and Im still receiving them
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ID
#2991601 Review #2991601 is a subjective opinion of poster.
Location
Bakersfield, California

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