
BoxyCharm
BoxyCharm Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BoxyCharm has 2.1 star rating based on 3461 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend BoxyCharm to a friend or colleague.
- Rating Distribution
Pros: Full size products, Love the products, Good products.
Cons: Customer service, No working phone number, Impossible to contact a live person.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BoxyCharm has 2.1 star rating based on 3461 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend BoxyCharm to a friend or colleague.
- Rating Distribution
Pros: Full size products, Love the products, Good products.
Cons: Customer service, No working phone number, Impossible to contact a live person.Recent recommendations regarding this business are as follows: "If you lose parcel it's hard to get a hold of anyone", "Talk with Ipsy but they don’t give you a phone number", "i need my parcel or refund and i didn’t get anything", "Someone to answer the phone.", "Don't get a subscription with someone or a company that you can not speak to".
Most users ask BoxyCharm for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews











































Algo molesta
En general me gusta mucho mis productos y llevo un montón de tiempo como cliente, comencé con bolsa ipsy y despues boxycharm. Y no pueden hacer un simple cambio, lo encuentro pesimo.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever ordered these razors.Charged every month
I never ordered these razors from this scam company. Cancel immediately and I'm not paying to cancel when I never ordered.
- Scammed
Preferred solution: Full refund
User's recommendation: Do not order from this scam company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOne of my product had shatter
I I just got my boxy charm today and went to open to look at the product and one of the products were broken so I was wondering if you guys are going to replace
Preferred solution: Just to replace it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken items
Yes, I received my box today, and the beaming highlighter was crushed to pieces. Additionally, one of the pans in my Eloise goddess tablet is broken, so I was wondering if someone could call me?
Maybe I could get them replaced.
My number is 972978****. Thank you.
- Love it
Preferred solution: Replacements
I paid cad 56.39 for my subscription and i didn’t get my shipment yet and i paid in november
i paid for November month and i didnt get any email regarding my boxy charm is shipped or not its and am not able to get in touch with anybody who can resolve that issue if you cant send me the box just refund my money
User's recommendation: i need my parcel or refund and i didn’t get anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Money taken from account
Company fixed the issue and I have been provided with apology.
I ordered the monthly subscription, they took money from my account and keep sending me emails claiming that my bank account is not correct and they aren't sending my order. Then they need to refund my 33 dollars they took.
Preferred solution: Refund or my order
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Broken products
I recieved my boxy charm, tipsy, glam boxy and all the products are broken that are eye shadow, our compressed powder!!! considering I've waited for this to show up and then it finally shows and it's Broken and unusable is rediculous!!!
I want what I was promised and paid for in new order not busted up pieces...
I've attached pictures of one of the products becuase in not sitting here all day taking pictures forever, I have a job to do... at this point i worldly recommend this to ANYONE!!
Scarlett
User's recommendation: You don't want to know at this point
My package was sent to the wrong address
When I placed my order I didn't realize that I had not changed the address as I had moved. I did speak to some AI chat thing and they said that they would resolve the situation, but it wasn't resolved and went to my old address. My old roommate receives a package and I need to know what to do with it and how am I to get it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing package
The package was sent to the wrong location, although my new address was updated and given in plenty of time for the change. I am unable to retrieve the package due to certain reasons. Thank you.
- Nice products
- Did not look at shipping before sending
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange of address
I haven't received a box in months. I'm still paying for it and I need this fixed. 516 One Center Blvd, Apt 103, Altamonte Springs, FL 32701.
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel boxy charm.
I wish to cancel my boxy charm order due to having to much supply on hand. I look forward to them and have tried so many new products. I seem to get lots of eye shadow and dont use it.
User's recommendation: Great deal. Love it but after years of being a member I just have so much stuff I need to use before getting more.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp!!!!
I cancelled my subscription and I am still getting charged. Also, my address changed a long time ago. My subscription is still active.
Preferred solution: Full refund
Keep getting late deliveries
Informed delivery from post office shows items stuck in Missouri postal and then it disappears no longer one informed delivery so I dont know where my package is or what the tracking is this is repeating itself and then I have to get it to you to send me a new one because mine never show up
User's recommendation: Talk with Ipsy but they don’t give you a phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Tried to make delivery to my home in error, but could not reach anyone!
Terrible customer service! I had a delivery driver drop off a package to my home that I did not order.
When I told the driver it was delivered to the wrong address, she said she only spoke Chinese and drove off.
When I tried to reach Boxy, both through the website chat feature and on the phone, I only got the run around. You would think Boxy would want to help ensure their customers receive what they ordered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My box went to the wrong address
My box went to 618 ferry st wabash I no longer live there my new address is 68 Jefferson st Urbana in 46992

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Did not receive the things I ordered
I did not have an experience because they only give out their email, you can not talk to a live person. So the experience was poor
Email is not valid, and still did not get my concern answered and I am seriously considering canceling because I di not receive the items that I chose
User's recommendation: Don't get a subscription with someone or a company that you can not speak to
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