Unclaimed
BoxyCharm
Reviews and Complaints
410K
CLAIMED LOSSES
6.7K
TOTAL REVIEWS
160K
PAGE VIEWS
41
ISSUES RESOLVED
BoxyCharm Reviews
New Reviewer
Need to cancel subscription
Cancel subscription cant log- in to my account. Need to talk to a representative to be able to cancel. My name is Sylvia Mendia, My phone number is (559) 288-****, my email is mendiasylvia69@***l. Com. Please give me a call or email me, so I can cancel my subscription. Thank you Sylvia Mendia
ID
Location
Fresno, California
Preferred solution
Cancel subscription
Cambio de dirección
Nesecito hacer Californiambio de direccion y asilicitar q yo mandenótese bienPlaza bursátil norteamericana para la cara,Por favor,Gramouncicomo..
ID
Location
Miami, Florida
Just want premium box
Getting 2 boxes just want premium please e mail me back rusticbluebutterfly@***.com please and thank you thank you
User's recommendation: Get back with me.
ID
Location
Louisville, Kentucky
Cant log in
I canceled the regular boxy charm box 2 months ago so I could just get the premium and I keep getting charged for boath .I am getting them boath in the mail but just want the premium...also I can get into my web sight but it won't let me give reviews. I've been pleased with all my items. But just want premium...thanks
ID
Location
Louisville, Kentucky
New Reviewer
Didn't receive my boxy charm box for may
My card was declined because I got a new card didnt realize it when it was a little too late but Ill update it and it still charge me for may but I Didnt receive my box
ID
Location
Orlando, Florida
New Reviewer
Customer services
Terrible customer service and ability to contact!!! !!! Cancel our service to 9 Canterbury Place Rome GA 30165
ID
Location
Rome, Georgia
Preferred solution
Full refund
I don't want the boxy charm box anymore
I dont want the boxy charm box anymore I dont want the boxy charm box anymore I dont want the boxy charm box anymore#^***|]^]^]^]^]^]^]^]^]^]^]^]
ID
Location
Brooklyn, New York
New Reviewer
Didnt recieve package
Horrible customer service I need to talk to an agent if I do not hear from y'all you will lose me as a customer
ID
Location
Junction, Texas
Pros
- Great full size beauty products
Cons
- Its hard to contact you
- No live representatives at any time
- Can not call
Loss
$40
Preferred solution
Let the company propose a solution
New Reviewer
Disappointed
Each month I get something in my box that is either been tampered with opened or used I have been with you guys for a little over a year. And each month I put what I want or expect in the box by taking the quiz each month I get something that is not of which I had interest of. Not even popular name brands. Very disappointing as you can check my records I buy a lot of boxes
User's recommendation: Not high.
ID
Location
Lancaster, California
Pros
- Charges
- Lots of products for cheap
- Unresponsable
Cons
- Unreachable
- Difficult to find proper contact information
- Absolutely no way of contacting them
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerExwife using my credit card to purchase
I want my credit card stoped used to deliver her stuff! I contacted bank and disputed and attorney general of WV. I didnt authorize this purchase and I refused to pay further!
User's recommendation: Make sure you contact your company to ensure you actually stop these transaction this is fifth month I have requested stop!
ID
Location
Elkview, West Virginia
Loss
$600
Preferred solution
Let the company propose a solution
It did not take the money for this month
Can u please call me back? My makeup color is not pink. I'm getting red and brown make up. My phone number is 954-404-**** Thank u, Faith Murciano
ID
Location
Miami, Florida
New Reviewer
My box was just not what I choose. And I then canceled and I’m still getting billed and sent still wrong products
I called and it was a recording thats it saying to go to online. I did that and first and still have problems which is why I was trying to speak to someone
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Can't get responses for over month now. Several emails and calls placed
Not receiving March boxycharm box. Getting wrong colors I can use in all other boxesd. Trying calling and emailing at least 10 times of each. I'm beyond mad what a scam
User's recommendation: Don't use.
ID
Location
Atlanta, Georgia
Product
Boxycharm Subscription
Loss
$100
Preferred solution
Send me march box since I paid for it like every moth for years. Also contact me about giving colors I can use. I'm a pale skin white girl. I do not have brown skin per my sign-up test
Dissapointed with box.
So ive been getting my girlfriend these boxes for a long time and this last box was really dissapointing. The shades on the products were all wrong and she refuses to use any of the things in the box because i made her take a survey asking what shades and colors to put in the box and it seems like they took no time to take into consideration any of the items she wanted. This is about the 12th box shes recieved and theyve all been very good untill now.
ID
Location
Rohnert Park, California
New Reviewer
Not happy with boxy charm.
Since I had boxy charm I have only received one box the rest of the boxes where getting sent to the wrong address god knows where .I didnt get a refund or the boxes I never received nothing back .And I had already spoken to someone from boxy charm person was not helpful at all .If you reach out my email is mimis201****@***.com
ID
Location
Knoxville, Tennessee
Preferred solution
Refund or boxes
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