Boxycharm
Reviews and Complaints
$80.9K
CLAIMED LOSSES
1.5K
TOTAL REVIEWS
76.9K
PAGE VIEWS
13
ISSUES RESOLVED
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Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Boxycharm - In March they charged me twice and now they charged me $ 53 what's going on
in my account they are charging me too much money and I don't know why they have charged me more than 75 more in March they charged me twice and now they charged me $ 53 what's going on
ID
Loss
$75
Preferred solution
Full refund
Boxycharm - Over charged me 2 x
Very upset the items I received have never matched up to what was shown. I was doubled charged when I had paid 3 months in advance, so I wasn't supposed 2 b charged again till July!
User's recommendation: DISAPPOINTED.
ID
Pros
- Make up is good
- Great quality
- Beautiful items
Cons
- Bad communicating
- Tricked
- Atrocious customer service
Loss
$54
Preferred solution
Full refund
Boxycharm - Not please
My first box was not what was expected at all I was supposed to receive an eye shadow pallet for joining- that didnt come in the box. I received a mini curling iron, 3 crazy colored eye shadows and a setting spray. I feel like Ive been taken advantage of because I was late to the party. I joined because my sister does boxy charm her May box included:glam glow face mask, eye primer, eye cream I think, a hair shampoo bar and another item. My box was nothing comparable. I want to give this a try but I feel so taken advantage of right now. How can we make this better
User's recommendation: At this time no.
ID
Location
Keller, Texas
Preferred solution
Let the company propose a solution
Boxycharm - Deactivate my account
I B wanna cancel my subscription because I want to
ID
Location
Austin, Texas
Boxycharm - I've being overcharged
I need to speak with somebody!!!! On May the 16th I was charged for a boxy charm box which I received and liked very much but today June 1st there is 2 charges on my bank account, one is for the Deluxe boxy charm which I’m fine with, but why the second charge for the same amount???? I haven’t even the received the damn Deluxe box yet and you’re already charging me, Twice????Please somebody contact me ASAP, if not I’ll have my bank dispute this charges!!
User's recommendation: Not recommending until my issue is resolved!!
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoxycharm - I cancell my account and still i got charged this month
I canceled my subscriptions and I still got charged I want my refund I cant continue with the subscriptions due to hardship
ID
Pros
- Love the products
Cons
- When cancelling i still get charged
Loss
$27
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoxycharm - Number didn’t work
Trying to figure out why they are charging me for another box already when I haven't got the first box I paid for on the 23rd of the month
ID
Pros
- Lots of products
Preferred solution
Deliver product or service ordered
Boxycharm - Money out of account no confirmation
I just need a refund or something because I need to pay rent. I wasn't expecting to get billed for this month because I honestly forgot I resubscribed.
ID
Location
Belleville, Illinois
Pros
- Good makeup for a good price
- Products seem great
- Usually an ok subscription
Cons
- Said limted items in box but would not elaborate what that meant
- Bad communicating
- Customer care
Boxycharm - Me están cobrando dos cajas al mes y yo estoy inscrita en una caja al mes
Es que yo estoy inscrita para una caja al mes de boxycharm y la compañía me esta cobrando dos cajas kiero que me cancelen una caja para que quede una al mes nada más y kiero que me agan reembolso de una caja de este mes porque hoy ya se cobraron dos.gracias
ID
Boxycharm - Got charged twice
Ive been charged twice & still havent received one box!! I want to cancel my services since this company is going to charge me for something i havent even received!! I was really excited about this company but now Im very disappointed & dont want to continue if I dont get my money back.
ID
Cons
- Bad customer service and billing
- Missing the whole damn box
- Not receiving the product i paid for
Loss
$54
Preferred solution
Full refund
Boxycharm - Wanna cancel an order
need to cancel an order that was made to my account
ID
Product
Boxycharm Account
Pros
- Makup
- I did like the customer service before this
Boxycharm - CANCEL MY MEMBERSHIP
Theres nobody to talk to only a stupid answer machine
User's recommendation: Put a real person to talk.
ID
Loss
$260
Preferred solution
Full refund
Boxycharm - Cancel my subscription
I canceled my subscription in boxi charm I cancel both on Friday 29 so now I see my account and see you take me $74.90 for 3 box base and $26.74 for another box base and $37.45 for premium but i cancel already si i just want my money back thanks 
ID
Location
Miami, Florida
Boxycharm - Haven't received may box
Havent received any box or tracking info
ID
Location
Buffalo, Kentucky
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoxycharm - REFUND/complaint
Ive been trying to contact you guys since I received my last bocycharm. I got an allergic reaction to products you sent me. I specially list on my acc that I have very sensitive skin. I also got charged twice for body charm and I dont know why. I want a refund. I would like some more info. I have attached pictures. Please contact me at 956-996-5688. Ive been commenting on your post and have been ignored for several weeks while other people who comment after me get responded to quickly. Im very disappointed. Ive been a charmer for over a year. If this doesnt get fixed I will pursue another way.
User's recommendation: No recommendation due to horrible service.
ID
Pros
- Lots of beautiful full sized products
- Multiple items for a low cost
Cons
- Not dedicated to confirm about delivering the products
- Atrocious customer service
- Do not reply within 72 hours
Preferred solution
Let the company propose a solution
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