BOXYCHARM is the worst business ever with the worst customer service. Over a week ago now (last Wednesday) I had money in my account for a damage deposit and a damage deposit only, I find out boxycharn did NOT listen to my email from NOVEMBER asking them to cancel my subscription and they had charged me 35$ cad out of my damage deposit as that was the only money I had.
I promptly contacted costumer service explaining why I desperately needed a refund and could not afford that and DIDNT KNOW they were gunna pull that on that day. Now I cannot afford my new house or anywhere because I literally cannot afford the 35$ extra now needed for my DD and will now be homeless due to boxycharm. Fast forward a week and IN SPITE of my begging and pleading to unsubscribe they STILL haven’t, it’s taken them FOREVER to get back to me, they refuse to cancel my subscription or refund me full well knowing that they put me in this boat and they don’t give a ***.
I am livid. Their customer service is horrendous and I will be letting everyone know about how terrible they are.
Product or Service Mentioned: Boxycharm Subscription.
Reason of review: Return, Exchange or Cancellation Policy.